We want you to be completely satisfied with your purchase.
Returns
We offer a 14-day return policy from the date you receive your order. To be eligible, your item must be unused, in the same condition you received it, and in the original packaging.
Return Shipping
Buyers are responsible for return shipping costs unless the item is defective, damaged, or incorrect due to our error.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed back to your original payment method within 5–10 business days.
How to Initiate a Return
Contact us at support@zenivarax.com with your order number and reason for return before sending anything back.
